FAQs
Frequently Asked Questions
Yes. Each time you place an order, you will receive an e-mail response with your order number.
You can check on your order at any time by accessing your Account Information.
Go to your Account Information page by click on My Orders. Look for your order number. If you order has shipped, the tracking information will be available on the right side of your screen.
Only incorrectly shipped, damaged or defective items may be returned or replaced by ReImagineGRP. All other sales are final. See Return Policy.
Lead times vary by product, quantity and location. If you need product earlier than is specified in the item details, click here to contact Kirsten Hodson.
Orders will be accepted with a credit card and/or points issued to you.